Q: How should I prepare for my wax?
A: Exfoliate gently 24–48 hours before your appointment, avoid lotions or oils the day of, and let your hair grow at least ¼ inch (about the length of a grain of rice) for best results.

Q: Can I wax while on my period?
A: Yes! Just wear a fresh tampon or menstrual cup before your service. You may be a little more sensitive than usual, but it’s totally fine to wax during that time.

Q: Should I take pain medicine before my appointment?
A: You can if you’d like. A mild pain reliever such as ibuprofen about 30 minutes before your service can help. Just skip alcohol and caffeine — they make your skin more sensitive.

Q: What’s included in a Brazilian wax?
A: A full Brazilian includes the front, labia, and between the cheeks. You can choose to leave a strip, triangle, or go completely bare — whatever makes you most comfortable.

Q: Do you double dip your wax sticks?
A: Never! We follow strict hygiene standards to keep every service clean and safe. Each client has their own wax cup and set of sticks — no sharing or reusing. I only use extra sticks when it’s necessary for your service, but hygiene always comes first.

Q: How long does a wax take?
A: Most Brazilian or full-face services take about 10–20 minutes, depending on your hair type and density. Every service is based on you — I move at your comfort level, not the clock.

Q: What should I do after my wax?
A: For the first 24 hours, avoid heat, tight clothes, workouts, and intimacy. Keep the area clean and cool, and use a gentle, fragrance-free moisturizer or aloe gel to soothe your skin. After a few days, start exfoliating 2–3 times a week to help prevent ingrown hairs and keep your skin smooth.

Q: How often should I get waxed?
A: Every 4–6 weeks is perfect for smooth, consistent results. Staying on schedule helps your hair grow back softer and finer over time.

Q: What helps prevent ingrown hairs?
A: Regular exfoliating and moisturizing make a big difference. Use a gentle scrub a few times a week and keep your skin hydrated daily. Avoid picking or squeezing — consistency is everything!

Q: Do I need a deposit to book?
A: Yes. A non-refundable deposit is required to hold your appointment and is applied toward your total service cost.

Q: What’s your cancellation policy?
A: To avoid losing your deposit, please cancel or reschedule at least 24 hours in advance. No-shows or last-minute changes will forfeit deposits and may affect future booking privileges.

Q: What if my provider changes?
A: If your provider isn’t available, you’ll be reassigned to another licensed professional. Deposits remain valid and can always be used as store credit if needed.

Q: How do memberships work?
A: Members enjoy monthly services at a discounted rate — plus exclusive perks and savings. Payments are automatic each month, so all you have to do is show up and glow!

Q: Can I cancel my membership?
A: Yes, after your first 3 months. Just give us at least 7 days’ notice before your next billing date.

Q: What if I miss a month?
A: You can roll over one unused credit or apply it as store credit toward another service — just let us know before your next cycle.

Q: Is waxing safe for sensitive skin?
A: Absolutely. We specialize in gentle waxing for all skin types and use high-quality wax designed for sensitive areas.

Q: Do you wax men too?
A: Yes! We offer men’s grooming services, including chest, back, brows, and Brazilian.

Q: What’s the difference between hard wax and soft wax?
A: Hard wax (which we use most) sticks to hair, not skin, so it’s gentler — perfect for sensitive areas like the bikini line, underarms, and face.